Deliveries, Returns & Refunds
DELIVERIES
All items are created and shipped to order. We offer FREE DELIVERY within the UK – all other items delivery costs will be calculated at checkout.
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Please see below for our production and shipping times:
Coffee:
To be updated.
Protein:
To be updated.
Smoffee’s:
To be updated.
Notebooks:
1–3 days for production and 1–3 days for UK delivery. ROW may take up to 10 days.
Drinks Bottles:
1–3 days for production and 1–3 days for UK delivery. ROW may take up to 10 days.
Once shipped you will receive a confirmation email with your tracking details.
If your order has not arrived 3 working days after dispatch for domestic orders, or 10 working days after dispatch for international orders, please contact support@smoffee.shop and we will look into this for you.
CHRISTMAS
Please place your order before the 15th of December to allow Father Christmas time to drop your gifts off.
RETURNS & REFUNDS
If you're not happy with your order let us know and we will happily offer a replacement or refund, if the items you receive are faulty or damaged.
Please refer to our Returns & Refund Policy in our Terms of Use for more details.
All refunds will be processed and returned to the original purchase method within 5 - 10 working days.
Please contact support@smoffee.shop if you have not received your refund within 20 days.